1. How does it work?
Buying: According to the credited VISA establishment, you just have to pass the card and type the password or sign a buying receipt, so that the operation is authorized.
Extracting: You just have to insert the card in an automatic bank with a VISA/PLUS seal and type the 4 digits extraction password. Choose the amount you wish to extract and confirm (the maximum amount can vary according to the limit of each automatic bank).
2. How does the card recharge work? Are there any minimum or maximum limits to recharge it?
To recharge your card, you just have to go to one of our stores and ask for a recharge. Only the financial responsible or the card attorney can do it. The minimum recharge limit is R$ 500,00. The maximum allowed in a card is R$ 10.000,00 (respecting the operational limits by the "Banco Central" for each PF or PJ)
3. Can my card be used by my company?
The company can be characterized as the card's financial responsible, however never a keeper. The card's keeper has to be a physical person with a "CPF"/Passport.
4. How can I see my income, extract and other informations by the internet?
Acess www.rendimento.com.br/cartaoturista and go through the website. You can change passwords, see the income and the extract, and many other things. In case you cannot access the website, call the client's attendance 0800 77 10076
5. Which documents do I need to acquire my card? Do I have to be over aged?
To acquire the card, we register the financial responsible and the card keeper (can be the same person). The financial responsible has to be over aged and present "CPF", ID and address receipt on both moments of acquirement or Passport if the person doesn't live in Brazil. For later recharges, the responsible shall present an ID document with photo, with "CPF" number/Passport.
6. Who long is the card valid? Can I use it on another travel?
The cards are valid about 2 or 3 years. They are delivered after buying and have the validation impressed on the front part of the card. In case it is not expired, if there's some balance, it can be used on another travel.
7. Can the card be used by somebody else?
The cards cannot be used by other person, because it's attached to a determined "CPF"/Passport. The use of the card by other person is full responsibility of the keeper.
8. Can I change my data and password?
The system does not allow the change of personal data as well as passwords. In case of losing or forgetting the extract password, call the attendance central and ask to hear it. In case the password cannot be recovered, you will be given a new card.
