1. How does it work?
Buying: According to the credited VISA establishment, you just have to pass the card and type the password or sign a buying receipt, so that the operation is authorized
Extracting: You just have to insert the card in an automatic bank with a VISA/PLUS seal and type the 4 digits extraction password. Choose the amount you wish to extract and confirm (the maximum amount can vary according to the limit of each automatic bank).
2. How does the card recharge work? Are there any minimum or maximum limits to recharge it?
To recharge your card, you just have to go to one of our stores and ask for a recharge. Only the financial responsible or the card attorney can do it. The minimum recharge limit is US$ 100,00 or E 100,00. The maximum allowed in a card is US$ 20.000,00 or E 20.000,00 (respecting the operational limits by the "Banco Central" for each PF or PJ)
3. How can I know that there will be automatic banks available where I'm going?
Access VISA website (www.visa.com.br) click on automatic banks and select the destiny you want. The options will show up right after. Remember that the extraction is only allowed on banks with a Visa Plus flag.
Obs: normalmente o site não encontra-se totalmente atualizado.
4. Can my card be used by my company?
The company can be characterized as the card's financial responsible, however never a keeper. The card's keeper has to be a physical person with a "CPF"/Passport
5. Is the card better than the Traveler check or specie currency?
The VTM card is safer and practical and can be recharged as many times as needed. In case of losing it or having it stolen, the client will get another card and can block the old one, so that nobody will use it.
6. Is the VTM card better than a credit card and a debit card?
The VTM card is not due to cambial variation and does not present a 2,38% of "IOF" as the others credit cards and it doesn't have annual or monthly fee.
7. How can I see my income, extract and other information by the Internet?
Access www.rendimentovtm.com.br, and register on your first access and go through the website. . You can change passwords, see the balance and the extract, and many other things. In case you cannot access the website, call the attendance central (11) 4003.7666 or 0800 771 7886
8. Which documents do I need to acquire my card? Do I have to be over aged?
To acquire the card, we register the financial responsible and the card keeper (can be the same person). The financial responsible has to be over aged and present "CPF", ID and address receipt on both moments of acquirement or Passport if the person doesn't live in Brazil. For later recharges, the responsible shall present an ID document with photo, with "CPF" number/Passport.
9. Who long is the card valid? Can I use it on another travel?
The cards are valid about 2 or 3 years. They are delivered after buying and have the validation impressed on the front part of the card. In case it is not expired, if there's some balance, it can be used on another travel.
10. Can the card be used by somebody else?
The cards cannot be used by other person, because it's attached to a determined "CPF"/Passport. The use of the card by other person is full responsibility of the keeper.
11. Can I have additional cards to the main one?
"Sol Corretora" does not work with additional cards, however a financial responsible can have many cards, but they will not share the same balance.
As taxas de câmbio praticadas no mercado de câmbio brasileiro são livremente negociadas entre os agentes e seus clientes e são amplamente divulgadas pela imprensa.
